Request a demo
U.S.
U.K. U.K. Canada Canada
Request a demo
U.S.
U.K. U.K. Canada Canada

Video: Ross Shafer on customer service

Thursday, April 30, 2009
Success Strategies
Written By
Alaine Dole

In this video, motivational speaker Ross Shafer speaks about what customers really want from their service representative: customer empathy (length: 1:43).

You Might Also Like

Monday, April 10, 2023

Maximizing CRM Potential: The Power of Revenue Operations

Has your organization ever struggled with: Costly tech updates or upgrades? Lack of visibility into other departments? Scaling to meet...

Read More
Thursday, March 16, 2023

5 Retention Strategies Every Insurance Agency Needs to Consider 

Agencies across the country are feeling the pinch of the hardening market and increasing economic uncertainty. Inflation is on the...

Read More
Monday, March 6, 2023

5 Key Strategies: Responsible Growth in Uncertain Times

Fear and uncertainty have been looming large for businesses and consumers for some time now. The world has been facing...

Read More

Leave a Comment

Your email address will not be published. Required fields are marked *