Note: This is part 2 of a 3-part series. Here’s where you can read the first post. It’s a beautiful,...
I hear this constantly while out in the field and while on the phone with brokers from all over the...
The clock on 2016 is already ticking loudly! As I write this, we are barely a week into the New...
“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” – Winston S. Churchill...
Every fall and spring semester, I get a chance to speak to 200 young minds in the School of Business...
During my father’s career as an accountant and tax specialist, he attended an annual conference with fellow accountants called “Gear...
If you find your agency with plenty of leads but significantly lower sales than you would like, there are some...
For years, I worked with large, regional agencies across the Midwest; but, on a handful of occasions, I had the...
“Have you strategically diversified and optimized your portfolio based on your firm’s value proposition, your market, your client’s needs, and...
In the customer service industry, contracts are a vital component of everyday business. They secure the livelihood of a company...
